Privacy Policy

Last Updated: [March 2025]

NZKW (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit NZKW.com and NZKW.co.nz (“Website”). We comply with the New Zealand Privacy Act 2020 and the Australian Privacy Act 1988, including the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal information:

1.1 Information You Provide to Us

Name

Email address

Phone number

Shipping and billing address

Payment details (processed securely via third-party payment providers)

Account login details (if you create an account)

Communication records (when you contact us)

1.2 Automatically Collected Information

IP address

Browser type and version

Pages visited and time spent on the website

Device information (e.g., operating system, device type)

Cookies and tracking technologies (see Section 5)

1.3 Third-Party Data Sources

We may collect data from:

Payment providers (to verify transactions)

Advertising and analytics partners (e.g., Google Analytics, Meta Pixel)

Social media platforms (when you interact with us)

2. How We Use Your Information

We use the collected data for the following purposes:

To process and fulfill orders

To provide customer support

To personalize your experience on the website

To improve our website, services, and marketing strategies

To comply with legal obligations

To send promotional emails (only if you have consented)

3. How We Share Your Information

We do not sell your personal data. However, we may share your information with:

Service providers (e.g., payment processors, couriers, IT support)

Legal authorities (when required by law or to protect our rights)

Business partners (for marketing and analytics purposes, with consent)

Third-party advertising platforms (e.g., Google Ads, Meta Ads, with consent)

4. Data Retention & Security

We retain your data only as long as necessary for business and legal purposes. We take reasonable security measures to protect your information from unauthorized access, loss, or misuse.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website performance. You can manage cookie preferences via your browser settings.

6. Your Rights

6.1 New Zealand Privacy Rights (NZ Privacy Act 2020)

You have the right to:

Access your personal data

Correct any inaccurate information

Request deletion of your data (subject to legal requirements)

Opt-out of direct marketing

6.2 Australian Privacy Rights (Privacy Act 1988 & APPs)

In addition to the rights above, you can:

Request details on how your data is used and disclosed

Complain about privacy breaches to the Office of the Australian Information Commissioner (OAIC)

To exercise your rights, please contact us at [your contact email].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

NZKW
Email: info @ nzkw, com
Address: 9B Allens Road, East Tamaki, Auckland 2013, New Zealand